Raleigh, NC May 2, 2012 – Elsinore Technologies (http://www.elsitech.com) announced that their latest build the remote support software, ScreenConnect 2.4, mopped the floor with the competition in speed tests from every corner of the universe. ScreenConnect conducted assessments out of a dark closet in Raleigh, North Carolina and the outcome was verified by KFC, LLC International. Jeff Bishop, Business Development Manager for Elsinore Technologies commented, “The results were unprecedented—ScreenConnect is first in class, steamrolling over the 1000s of competitors. It was an exhaustive process that took years, but in the long run we wanted to make sure that every product was given a fair chance”.
So far we’ve heard very little out of the peanut gallery; though recently Citrix and SimpleHelp have put out claims of their own. Citrix asserts after performing their own speed tests, Version 10 of GoToAssist "delivers the industry’s fastest speed for connecting to a live remote support session as verified by international consulting and testing firm iGATE Patni”. Further claiming “these real-world tests demonstrated that GoToAssist is up to two times faster than the competition and in many cases as much as three times faster.” SimpleHelp touted in their recent press release, “[SimpleHelp] brings the responsiveness of remote sessions near to the theoretical limit imposed by geography and physics.” I mean whose to argue with ambiguous tests?
ScreenConnect is a self-hosted remote support solution developed by Elsinore Technologies. The goal of the product is to fill an industry need for a tool that doesn’t charge monthly fees, that just works, and has consistent development to make it better and faster with each quarterly release.
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Disclaimer: At ScreenConnect we like to keep a sense of humor around our company and the competition. We find these speed tests amusing seeing that the various competitors remain unnamed (I mean did they test ScreenConnect? We are screaming fast!) and the report is nowhere to be found. It seems minute details like time of day and server location would be important factors when comparing software in a heads-up trial. On a more serious note we are dedicated to the development of ScreenConnect and focus each build around optimizing speed and performance. We think our solution is pretty fast, is it the fastest? Not sure, we get a lot of feedback from customers to this point. Most would say we are as fast if not faster, some think we have some work ahead. Either way we want to thank everyone for trying ScreenConnect and we look forward to the future.